In case of Emergency

In an emergency situation, the following rules apply:

Follow any published processes on this page. If you are the person reporting the emergency, ensure that you understand the priorities: 

1. Life & Ongoing Safety

2. Information

3. Property. 

• 1. Give all emergency responders (medical, firefighter, police, RCCNZ etc), as much information as possible, and assist to keep the location as safe as they need.

  2. Contact the Person In Charge of Operations: CEO (Roger Preston) or Chief Pilot (Reuben Horne) Their phone numbers are HERE

3. Take note of any property damage and take photos if possible (without disturbing any emergency personnel or potential investigations.)

• If approached (in person or by phone, social media or similar) about the situation by anyone who is not a first responder or family/ staff member (eg. member of the public) your answer is "I have nothing I can tell you at this time." That is ALL you say.

• If it is a journalist or family/staff member, your answer (unless explicitly told otherwise by the CEO) is "I'll need to ask you to speak with our CEO, Roger Preston about that. His number is 027-434-3452." That is ALL you say.

Person In Charge:  CEO (Roger Preston)   or   Chief Pilot (Reuben Horne)

EMERGENCY PHONE NUMBERS

Director/CEO     Roger Preston    027-434-3452    027-232-8220

Director/CFO    Kirsty Preston    027-474-8358 

Chief Pilot    Reuben Horne    027-902-7201 

Ops Manager    Sarah Neumayer    027-243-5424     027-487-4685    

Safety Systems Manager    Jodie Garrett    021-611-576 

Otautau Medical Centre – Doctors etc    03-225-8099 

Environment Southland – Spills into waterways    0800-768-845 

NZ National Poisons Centre    0800-764-766

RCCNZ     0508 4 72 269

Equipment Information 

Fire Extinguisher 1 - On the wall in Hangar - Foam type 9ltr

Fire Extinguisher 2 - On the left hand side of Fuel Trailer in the Fuel Shed - 4.5 kg dry powder 

Fire Extinguisher 3 - On each Ute, right hand site, behind the cabin - 2 kg dry powder

Fire Extinguisher 4 - In each R44 Helicopter - 625 gram dry powder  

Spill Kits

Location of Spill kits...

The Hangar, The Ute Shed, on the back of the HINO, and on the back of the JetA1 tanker

Spill kits contents...

• Pads (40cm x 50cm) x 16

• Socks (7.6cm x 1.2m) x2

• Gloves x1

• Goggles x1

• Disposal bags x1

• Spill response guide x1

Emergency Response Plan - At Hangar

1. Dial (*1) 111   for  Fire Police  Ambulance  (* To get an outside line from a Booth Ag (2008) landline, you will need to dial “1” first.)

2. Tell the operator which emergency service you require

3. Wait until the service answers

4. Give the following Address:  65 Low Road, Rd 3 Otautau        Nearest Town: Otautau, Southland

Do not hang up until told to do so by emergency service!!

Immediately after calling 111, instigate our ERP

Reporting

Every near miss, accident resulting in injury or damage to farm property must be reported to Roger & the SSM immediately

• Respond to the accident promptly and positively

• Collect relevant information about the accident

• Develop and take remedial actions

• Complete insurance claims and reports required

Property Damage 

• All damage to HeliOps Southland Ltd or Client property must be reported via our Report It system.

First Aid - General

• A first aid kit must be kept on the premises and maintained    Located in Hangar & In each individual truck

• All staff are certified as having Workplace First Aid 

Minor Injury Accidents 

• Minor cuts and abrasions, burns and eye irritations must be attended to immediately

• If in doubt obtain medical assistance

Serious Injury Accidents 

•  Call an ambulance immediately (Dial *111)                                     

•  Seek the assistance of any medical practitioner or first aider

EMERGENCY FIRST AID

Control of Bleeding

1. DIRECT PRESSURE – use your hands

2. ELEVATE – raise the limb

3. Apply a pad and firm bandage

4. If necessary, use clean rags or clothing

• Always check circulation below the bandage!  If there is tingling, numbness or blueness loosen the bandage.

 Management of (non-chemical) Burns

1. COOL THE BURNT AREA WITH COOL WATER  for 10 – 15 mins

2. If necessary, cover the burn with a clean dressing or plastic wrap before removing the person to medical aid.

• Do not burst blisters, remove clothing that is stuck, or apply creams

Management of Eye Injuries

Foreign bodies in the eye(s)

1. Wash the eye(s) with eye wash or clean water

2. If the foreign body is stuck to the eye surface DO NOT attempt to remove it. Place a cover over the eye(s) and send for, or take, the person to medical aid.

 Management of chemicals in eyes

1. Wash the eye(s) with cool clean water for at least 15 mins

2. Wash from near the nose outwards and always wash under the upper eyelid

3. Send for, or take, person to medical aid.

 Management of minor wounds

Abrasions, small cuts

1. Clean the wound with mild antiseptic or soap and water

2. Cover lightly with a clean dressing

Cardio – Pulmonary Resuscitation (CPR)

TO CHECK FOR BREATHING:

1. Turn casualty on side and, if necessary, clear any foreign matter from their mouth with your fingers.

2. Tilt head back and raise chin forward

3. Check for breathing

   • Look for movement

   • Listen for breathing

   • Feel for breath on your cheek

If they are breathing but unconscious, turn them onto their side (Recovery position) to prevent an airway obstruction. 

If person not breathing proceed with CPR as follows...

C.P.R  (IF POISONING IS SUSPECTED YOU SHOULD NOT ATTEMPT DIRECT MOUTH TO MOUTH)

• • Pinch nose

  • Seal your mouth

  • Blow twice into casualty’s mouth

  • Position hands in centre of chest 

  • Push down on chest firmly and quickly 30 times ( Rate 100 Compressions per min)

Continue with two breaths and 30 pumps until help arrives

WHEN DISASTER STRIKES..

 Earthquake

During the Earthquake...

• Stay indoors where practical, but away from windows and heavy furniture

• Keep calm and take cover – use a doorway or get under a strong table or sturdy structure

After the Earthquake, if the building is damaged...

• Turn off water, electricity and gas at the mains

• Don’t let your water supply go to waste

• Treat injuries

• Get in touch with neighbours, they may need help

• When help is needed go to your nearest civil defense post.  Ours is Otautau School.

• Submit a Report It, identifying all possible damage

Flood

• Be prepared to get to high ground

• Turn off electricity and gas supplies

• Do not go into flood waters alone

• Prevent sight seeing

• Do not drink flood water

• Move valuables, clothing, food and medicines above likely reach of flood water

• Avoid back flow from drains and toilets – fit bungs or sandbags and weigh down

Fire and Emergency Procedures Checklist

Precautions

• Do not endanger yourself – make sure you have an escape route

• Do not use water on petroleum or electrical fires

• Do not leave the site unattended if there is risk of further outbreak

Fire Emergency Checklist                                   

1. Raise the alarm and evacuate people from the area                                                                                         

2. Call emergency services (Dial *111)

Assembly Point: Western corner of grass by Low Road driveway

FIRE AT A FLAMMABLE STORAGE FACILITY

• Evacuate people from the area to Assembly point

• If it is safe to do so, switch off power to all equipment

• If a small fire, use your fire extinguisher if it is safe to do so – try to contain and extinguish the fire 

• If the fire is near a fuel tank, do not attempt to extinguish the fire – retreat to a safe distance

Call emergency services (Dial *111)                                         

• Be prepared to direct the fire service to the scene

Spill Procedures Checklist  (Fuel or Agrichemical spill) 

Precautions

• Do not endanger yourself

• Do not leave the area unattended if there is a risk of a further spill

• Advise manager of the incident and call on specialist advice if required

• If spill is likely to enter a waterway notify the local authority

Spill Checklist                                                             

1. Raise the alarm and evacuate people if necessary                          

2. Call emergency services (Dial *111)                                                                                                                                 

3. Utilise safety equipment to contain the spill (spill kits are on the utes)                                                                      

• If the spill is from the hose or tap, shut the isolation valve

• Warn people in area of the spill – evaluate if necessary

• Remove sources of ignition if flammable substance present

• Weigh up the spill – only respond if you believe it is safe to do so

• Refer to the safety data sheet or call on an approved handler or other specialists for advice

• If necessary, call emergency services and advise local authority

• Put on safety equipment (e.g. overalls, boots, gloves, eye protection, etc)

• Contain the spill if it is safe to do so – utilise a drip tray or oversize container or spill kit to soak up the substance

• Dispose of waste safely as set out in the safety data sheet